Coronavirus - Advice to our patients
During this current pandemic the GP surgery is operating different procedures to usual.
All patients who attend the surgery must wear a face mask or covering. If you are unable to wear a face covering for health reasons and you are attending the surgery for a face to face consultation you will be asked to wait outside the building until the clinician is ready to see you; if you are collecting a prescription without a face mask the prescription will be sent to Rhodes chemist for you to collect from there. If you lip read to aid with communication please advise the member of staff, it is at their discretion if they choose to remove their face covering whilst talking to you.
All patients will be offered a telephone triage appointment, where the GP is unable to resolve your issue over the telephone they will then arrange a face to face consultation and you must wear a face mask or covering when you attend.
To protect yourself and others, please do not attend the GP surgery to book an appointment.
If you have symptoms of Coronavirus (COVID-19) use the 111 online coronavirus service to find out what to do.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus.
We are receiving our vaccines in batches. Currently, we only have vaccines for patients who are aged 65 and over (as at 31.03.2021). We are only releasing as many appointments as we have vaccines. Patients aged over 65 can book their flu vaccination by telephoning reception or via online access.
For patients under the age of 65 and at risk, we are due to receive our first batch of vaccines at the beginning of October and once we have received these we will release appointments. These will only be available by telephoning reception.
For patients aged between 50 and 64 and with no pre-existing conditions we are awaiting further details from the department of health as to when we will be receiving these. We will update this site when we receive more information.
Online Access for patients under the age of 16
Our policy for online access to patients under the age of 16 years has changed. Please read the attached notice.
Online access notice
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Disabled access is via the front entrance. If you have any special requirements please inform the reception staff.
(Site updated 28/09/2020)